Frequently Asked Questions

Search Questions

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What exactly is infoaxe?

infoaxe is your Personal Web Memory. You never have to remember a web page by bookmarking, emailing to yourself etc. We believe that a Web user has more important things to do while on the Web than to do these other tasks which are basically, distractions.

With infoaxe, whatever you 'see' on the Web, becomes instantly searchable for you. You carve out your space on the Web by the sites you visit and infoaxe lets you search, manage and take this with you wherever you go. You will never forget a Web page again. Ever.

Why do I need infoaxe?

Here are some sample scenarios where infoaxe comes in handy.

John had found a review about the IPhone a few months back that he really liked. He wants to share that review with his friend Jill but he can't seem to find it again amidst the deluge of IPhone reviews on Google.

Since with infoaxe, you now have your Personal Web Memory, John can find the IPhone review that he liked, very easily by searching his Web Memory with infoaxe.

Mary is hunting for apartments in Palo Alto. She has looked at many apartments on craigslist and rent.com. She is finding it impossible to keep track of the ones she liked. Bookmarking seems like a lot of work for so many pages and an overkill since she is sure that after this week she wouldn't really be looking at these apartments again.

Mary does not have to bookmark anything. If she wanted to revisit all the apartments she looked at on University Avenue, she could just search infoaxe with the query 'university avenue'.

You will also notice that with infoaxe, you can afford to be lazier than with Google. For eg. if you wanted to revisit your friend John's blog but can't remember the url. Finding it with google would most likely involve a fairly long query to wade through all the other Johns on the Web. With infoaxe, you can afford to just type in "John blog" and you are very likely to see it right at the top. (assuming of course that you have seen in atleast once before)

The same goes for youtube videos that you've watched and enjoyed in the past. Querying suddenly becomes much more natural, simpler and shorter.

If you've taken the trouble to locate your favorite pizza places in palo alto using a traditional search engine like Google, the next time you don't have to type in "Pizza palo alto" or "pizza mountain view". You can just type in "Pizza" to infoaxe.

What is Pivot?

Here is a another slightly less obvious use case. Say, you wanted to look at all the websites you looked at when you were researching grad schools. This sounds almost impossible to accomplish with a general Web Search Engine like Google. The right query is quite hard in this case since there likely isn't one single query which will give you all the pages. You might have looked at other grad schools like MIT, CMU etc, tips for writing good grad school essays etc. infoaxe helps you here by letting you pivot around a Web page in your Web Memory. Think of this as something like time travel. You can ask infoaxe to show you all the web pages you were looking at when you were looking at the Stanford University Graduate Admissions home page. We think its more natural to remember events than dates, and pivot lets you pivot around events in your Web Memory.

How does infoaxe let me maintain my Web Memory?

What a user needs to do is the following,

1. download the infoaxe toolbars on all computers and browsers that you use.
2. Stay signed in to infoaxe
3. Keep the record button on

When the record button is ON, the infoaxe toolbar sends the urls to the infoaxe search engine to index. When the record button is OFF, nothing gets added to your web memory.

Your Web Memory is private and available only to you. Because the search index is hosted, it means you can sign in to infoaxe from any computer anywhere in the world and still have your personal slice of the Web (you web memory) at your fingertips. Just remember that the infoaxe toolbar is needed to add pages you visit to your web memory. So don't forget to install it on all the computers and browsers you use!

What are the web pages that get into my web memory?

When the record button is ON, all the urls get added to your personal Web Memory. (except for some cases where a web site owner blocks search engines from crawling her site)

However, even when the record button is ON, websites that require you to sign in with a password (like your email accounts, social networking sites, banks etc) DO NOT get added to your web memory. The contents of these sites will not show up in your Web Memory or be searchable.

When the record button is OFF, no websites get added to your web memory.

I looked at a certain page a few seconds back. Why is it not showing up in my web memory?

There is a delay of about 2 minutes before the pages that you view become searchable and show up in your web memory. If it doesn't show up in about 3 minutes then please send us an email at support@infoaxe.com and we'll be on the case! :) Since infoaxe is in alpha mode now, there is definitely bound to be some bugs and issues and we'll be fixing them as we spot them.

Also remember that the infoaxe toolbar is needed to add pages you visit to your web memory. So don't forget to install it on all the computers and browsers you use!

Where is the web memory data stored?

Your web memory is stored on the infoaxe servers. This allows you to access your web memory from any computer. You don't need the toolbar to search your web memory. (Although only if you have the toolbar will pages get added to your web memory.)
Your memory is private to you and protected by your infoaxe account and password. This ensures that your web memory is private to you even when you share a computer with another user.

How can I delete stuff from my Web Memory?

If you see something in your web memory that you want to delete, click on the delete link that appears next to the search result snippet. You have the option of deleting just that page or all pages from that site. It will take about 2 minutes for the changes to take effect i.e. for it to stop showing up in your search results. A search query typed in the browser address bar goes to Infoaxe. How can I change it back?

How can I stop something from getting in to my Web Memory?

Keep the Record button in the toolbar OFF.

What platforms do you guys support?

infoaxe toolbars exist for firefox 2 and firefox 3 which will run on PC, Mac & Linux. infoaxe has a toolbar for Internet Explorer for Windows XP and Vista.

How can I uninstall/remove Infoaxe?

Uninstalling Infoaxe from your browser is extremely easy. For firefox, Go to Tools->Addons->Infoaxe Firefox Toolbar. Now click on uninstall and restart your browser. For Internet Explorer (I.E) go to Control Panel ->Add or Remove Programs -> Internet Explorer Infoaxe Toolbar and remove it. Email support@infoaxe.com if you have further issues/questions. We will get back to you promptly.

I uninstalled Infoaxe but I still see Infoaxe when I open my browser. How can I reset my homepage?

If you would like to reset your browser homepage, For Firefox (on Windows), In the top panel go to Tools -> Options. Go to the "General" tab to reset the homepage.
For Firefox (on Mac), In the top panel go to Firefox -> Preferences. Go to the "Main" tab to reset the homepage.
For IE, go to Tools -> Internet Options and you can reset the homepage.

A search query typed in the browser address bar goes to Infoaxe. How can I change it back?

We have simple instructions to reset the addressbar to Google here.